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Gamers Club promotes access to a community that never stops growing: E-Sports.

And, as a community, we have the obligation to promote the coexistence of respect and citizenship.

Therefore, we do not tolerate, under any circumstances:




Sexism, male chauvinism


Any form of prejudice

Harassment, assault, and threats


In short: be a person who respects other people, the community, and your fellow game colleagues and adversaries. If you act like this, you are unlikely to disrespect any of the rules of conduct listed herein.

How do our rules of conduct work?

In addition to the basic rule above, we list below the conducts that are not tolerated by Gamers Club and their respective punishments.

It works like that: Gamers Club detects conduct contrary to these rules, or another user reports such conduct. If we confirm that the conduct is against the rules, we will apply the appropriate punishment.

The rules apply to friendly matches as well as to official tournaments (unless a certain official tournament establishes different, but stricter, rules).

The punishments can range from administration of "warning cards" to account ban.

The punishment system

Gamers Club punishment grades range from a warning to a three-card system. In addition, there is the possibility of account banishment.

To understand how the card system works:

hate speech
bad use of chat
false report
bad faith behavior
ant gaming conduct
toxic behavior
Offensive text/images on your profile
use of cheats
Account sharing/elojob/smurf

Recurrences of these infractions may lead to account blocking.

Infractions in kind

Hate Speech

Message or behavior that encourages hatred, incitement to hostility or that is violent or incites violence against a person or group based on race, religion, nationality, sexual orientation, gender, physical condition or any other individual characteristic.

Punishment: permanent account ban.

If a player has more than 4 accounts terminated for violations of the Rules of Conduct, all other accounts they have or create will be terminated for recurring behavior.

Toxic Behavior

Cases of player behavior that do not fall under hate speech but strike someone in their honor or dignity, or that insult, cause outrage or affront.

Punishment: At Gamers Club’s discretion, depending on the severity of the conduct, one to three cards may be applied or, even, account banned.

Bad use of Chat

Offenses, fights, flood/spam. This applies not only to those who "started it" but to everyone who engages in such conduct.

Punishment: Warning of Card 3 punishment or, depending on the case, at Gamers Club’s discretion, direct application of Card 3. Different rules may apply to official tournaments, according to the specific rule of each tournament.

False Report

Sending a report of an unfounded, fabricated, simulated, false or invented fact. Report in a situation induced by the reporter to weaponize it against the accused.

Punishment: Card 1.

Bad Faith Behavior
  • Impersonate a site administrator/support person (on chat/blog/Facebook, etc).
  • Making up lies, claiming or pretending to have advantages by knowing a Gamers Club staff member, negatively affecting the platform credibility (e.g. "I don't get banned", "I have advantages because I know the staff" or "You will get banned, I am friends with an admin").
  • Take advantage of platform/server/game instabilities while lobby banning is disabled, during ready/vetos.
  • Trying to trick and harm other players with false hints (e.g. "type kill into the console and you increase the sound").
  • Encourage/convince/teach other users to cheat the game and Gamers Club's rules.
  • Encouraging/convincing other users to do things reprehensible in these rules.
  • Disconnecting in the middle of the match on purpose in order not to get “killed” in the match.
  • Using any kind of map bug and/or the timer itself, in any game mode.
  • Using the spectator tool as a coach improperly or to take advantage of the adversary team.
  • Using any means of communication on the platform to promote tournaments, other platforms, third party websites, scam and similar.
  • Practice skill level "derank": be aware that every practice is investigated by our staff through statistics and other information about the matches of the player in question, so only play using your real rank.
  • Ghosting (screen stream).

Punishment: Depending on the case, at Gamers Club’s discretion - Cards 1 to 3, temporary account block or account ban.

Anti-gaming Conduct
  • Intentional use of playing time, vetoes or ready, until near the allowed limit in order to wear down the adversary, to force a giving up or for other inappropriate reason.
  • It is necessary that both teams actively participate in any given knife round, so that it is possible to decide which side they will play. Running away from combat in a knife round will cause punishment to the player(s) in question. If a player on your team stays AFK the entire round, you can report them through the toxicity form.
  • Using any available tool to inform where the teammate is, giving an advantage to the adversary team.
  • Toxic attitudes that disrupt gameplay (e.g. shooting teammate to disrupt aim, purposefully hindering/blinding teammate's movement, purposefully injuring and blinding with grenades, removing breaks, stealing weapons dropped from other players).
  • Harming the team by purposely playing badly or with disregard.
  • Bad communication and/or lack of communication during the game, communicating in-game in a way that is disruptive to teammates (overuse of radio commands) or even not communicating during the game (even by say_team) will result in punishment. Communication is a key piece to victory, keep this in mind and respect your teammates, even if you don't have a microphone, you can use radio commands or typing.

Punishment: Depending on the case, at Gamers Club’s discretion - Cards 1 to 2.

Offensive text/images on your profile
  • Nickname that expresses a prejudiced attitude or serious offense to other members of the community and/or the platform.
  • Hateful text, inciting violence or threatening/harassing other users.
  • Inappropriate image (sexual content, nudity), use of image that incites hatred (e.g. Ku Klux Klan, Hitler, Nazism) or xenophobia, pedophilia and drug use.
  • Using tags to offend users.
  • Using third-party images without proper authorization.

Punishment: Warning by notification to card 3 or, depending on the severity, application of Card 3 or even account ban.

Account sharing/ELOJOB/"SMURF"
  • Using and or sharing third party accounts to play.
  • Giving account access to third party player.
  • Use of "smurf" accounts in rankeds, with level disparity, for example, a level 20 player on a level 10 account.

Punishment: Card 3 or account ban, at the Gamers Club's discretion.

Use of cheats
  • Use of any unauthorized third-party programs, including, but not limited to, "mods," "hacks," "cheats" "scripts," "bots," "trainers" and automation programs that interact with the game in any way, for any purpose.
  • Using any unauthorized third party programs that intercept, emulate or redirect any communication between the game and Gamers Club's servers and any unauthorized third party programs that collect information about the game by reading memory areas used by CS:GO to store information.
  • Encouraging, disclosing, or colluding with the use of unauthorized third party programs.
  • Logging into Gamers Club's systems using any hardware that contains or has contained cheat previously detected by Gamers Club.
  • Having cheat software installed on the machine, even if not in use.
  • Participation in any kind of cheat groups.
  • Collusion with the use of cheats.

Punishment: account ban.

Use of other unauthorized software
  • Evade, remove, alter, disable, degrade or tamper with any content protections on Gamers Club's services platform, use any robot, spider, scraper or other automated means to access Gamers Club's services, decompile, reverse engineer or disassemble any software or other products or processes accessible through Gamers Club's services platform, insert any code or product, manipulate the content of Gamers Club's services in any way or form, or use any other form of software or other products or processes accessible through Gamers Club's services. You may not use Gamers Club's services, decompile, reverse engineer or disassemble any software or other products or processes accessible through Gamers Club's services, insert any code or product, manipulate the content of Gamers Club's services in any way or use data mining, data collection or data extraction methods.
  • Upload, post, email, communicate or transmit in any way any material designed to interrupt, destroy or limit the functionality of any software, hardware or telecommunications equipment associated with Gamers Club’s services, including but not limited to software viruses, code, files or programs.
  • Use any unauthorized third-party programs, including, but not limited to, "mods," "hacks," "cheats," "scripts," "bots," "trainers," and automation programs that may alter your performance.

Punishment: account ban..

In-game conduct

misconduct and its corresponding punishments:

Did not pre ready

  • 1st infraction: 5 minutes
  • 2nd infraction: 5 minutes
  • 3rd infraction: 5 minutes
  • 4th infraction: 5 minutes

Did not veto

  • 1st infraction: 20 minutes
  • 2nd infraction: 20 minutes
  • 3rd infraction: 45 minutes
  • 4th infraction: 1 hour and 30 minutes
  • Count reset period: 7 days

Did not press ready

  • 1st infraction: 30 minutes
  • 2nd infraction: 1 hour
  • 3rd infraction: 2 hours
  • 4th infraction: 6 hours
  • Count reset period: 7 days

Did not join the server

  • 1st infraction: 1 hour
  • 2nd infraction: 2 hours
  • 3rd infraction: 6 hours
  • 4th infraction: 1 day
  • Count reset period: 7 days

Quit the match (disconnect button)

  • 1st infraction: 30 minutes
  • 2nd infraction: 1 hour
  • 3rd infraction: 2 hours
  • 4th infraction: 2 hours
  • Count reset period: 7 days

Quit the match (did not return)

  • 1st infraction: 3 hours
  • 2nd infraction: 5 hours
  • 3rd infraction: 1 day
  • 4th infraction: 2 days
  • Count reset period: 7 days

Note:You are aware that, in the event of temporary suspension or banishment of access to the services provided by Gamers Club, for any of the reasons listed in this section, or for infraction of thes rules of conduct, the monthly subscription amount will be charged, since the temporary suspension or banishment does not result from failure to provide services by Gamers Club, but solely and exclusively for noncompliance with the Terms of Use. You must cancel the services if you no longer want to be charged.

Reporting undue behaviors

To report any behavior listed in the Section 2 above, click below and follow the instructions:

Click here to report

Final – but essential – remarks


By reporting undue conduct, you understand and agree that the punishment will be determined and applied by Gamers Club's staff and it is not up to you or any other user to contest this decision.

Evidence of ban

We do not share evidence of the ban. Evidence is Gamers Club's trade secret.

We have no perk or pleasure in banning anyone. If we ban a user, it is because we have detected undue conduct.

Reports within 48 hours

Reports shall be made within 48 hours of the occurrence. If this deadline is not met, Gamers Club, at its discretion, may choose not to punish the offender.

Punishiment Analisis

Please note that some cases may be reviewed separately by Gamers Club's staff and punishments applied may differ from those described in these rules.

The criteria will always be what Gamers Club's believes in good faith to be correct

Toxic Behavior

It is worth noting that each toxic behavior may result in different levels of punishment, and every report is evaluated separately and we may apply specific punishments for each case.


The punishments are cumulative and you can have your account terminated for toxic behavior.

New Punishments

The list of punishments and conduct described here is not exhaustive. Always remember the principle that governs our rules: RESPECT. If Gamers Club finds that your conduct violates such principle, it may impose sanctions, even if not expressly provided for herein.

Reports Validation

Only players who are participating in the game can report a case of toxicity, excluding cases considered serious by Gamers Club.


A player whose account is blocked by us (toxicity, payments, cheating, etc.) loses the right to receive prizes. This rule covers any and all awards.